Refund policy

Refund Policy (Digital Products)

Due to the nature of digital products, all sales are final.

Once a digital product has been purchased and access has been granted, we do not offer refunds, returns, or exchanges, including but not limited to cases of:

  • Change of mind

  • Incompatibility with your device or software

  • Accidental purchase

By completing your purchase, you acknowledge and agree to this policy.

If you have any questions before purchasing, please contact us at info@iphoneigor.com and we’ll be happy to help.

Damages, Issues & Access Problems

If you experience any of the following:

  • Trouble accessing your download

  • Corrupted or incomplete files

  • Incorrect files delivered

Please contact us at info@iphoneigor.com within 7 days of purchase, and we will work with you to resolve the issue by:

  • Re-sending the files, or

  • Providing alternative access

This does not constitute a refund, but ensures you receive the product as described.

Non-Refundable Items

All items sold on this store are digital products delivered electronically.

As such:

  • No physical goods are shipped

  • No returns are accepted

  • No refunds are issued

  • No exchanges are offered

This includes sale items, discounted products, bundles, and promotional offers.

European Union – Digital Content Exception

Under EU consumer law, the 14-day cooling-off period does not apply to digital content once:

  • Delivery has begun, and

  • You have given explicit consent to receive immediate access, and

  • You acknowledge that you lose your right to withdraw

By purchasing and downloading our digital products, you expressly agree to this and waive your right to cancellation.

Contact

If you have any questions about this policy or your purchase, you can contact us at:

Email: info@iphoneigor.com